FAQs
What’s the process to join the pack?
Step one is a phone consultation to review some key considerations to see if your pup is a good fit for our programs, free of charge. The second step is an in person initial consult & evaluation, click here to join the pack. Complete the intake form and I will reach out to you within 48 hours at the latest.
Each dog is unique and safety is paramount, from the initial consult we will determine the pace of integration into our programming.
In order for your dog to participate in our pack excursions your dog must meet our criteria and be 100% off-leash trained, meaning:
100% recall from all distances
100% recall away from people & dogs not in our programs
No reactivity to other dogs or people on trail including mountain bikes & trail runners
Able to share their personal space in the van
Each in person initial consult is billed at $45.00
Do you offer training?
Yes! See our “Services” page for our On Ramp Program details. If your dog does not meet the above criteria we can help you out. Each program is specifically tailored to your dog. Not sure if this program is right for you? Send us an email and let’s talk strategy to getting our dog ready for some adventures!
What are your dog requirements and limitations?
All dogs must be 4+ months old with their first set of shots completed. The DHLPP, Bordetella, and Rabies vaccine is critical. Dogs nearing their 3/4 of their lifespan may join for hourly treks but no hiking, biking or trail running programs. We do not accept dogs in tact over 16 months.
While we love all dogs, we do not accept corgis or huskies into our programming.
*Space for puppies is limited as many considerations go into group dynamics.
We do recommend that you have health insurance for all dogs partaking in our programs as there are inherent risks associated with off leash programming. All dogs have be on a tick preventative with the exception of puppies until they reach the recommended age for medication.
What do you do about behavioral issues?
In terms of aggression that leads to fights, unprovoked attacks are an immediate removal from our programs. Dogs with a history of unprovoked aggression are not allowed to partake in our programs- no exceptions. Dogs with a history of “resource guarding” may partake in our programs as a case-by-case basis. Dogs that initiate fights that end in injury are removed from our programs instantly. Our staff will notify you if behavioral modification is required for your dog to remain in our programs. That goes for on leash handling, off leash recall, potty accidents in the van, etc.
Weather & Cancellation Policy
We are a four season, rain or shine trekking service. Any cancellations due to severe storms will be credited to the next service. If the weather for Alpine programs is deemed beyond undesirable, a local extended trek will take its place automatically and billed as an “Expedition Trek”.
All changes in scheduling need to be communicated 48 hours in advance at minimum. Any cancellations within 24 hours that cannot be filled will be billed at 50%. Cancellations day of programs will be billed at the full price.
We service most of Cumberland County and spots fill up fast!
Talk Safety
Our initial consult is used to determine the following variables to ensure success on our treks; trail miles aka how seasoned your dog’s paws are, disposition & energy level, size, off-leash training & trail manners. If your dog cannot meet our standards for recall, check-ins, and trail manners, we will require our On Ramp Program. See “Services” for more information.
Will my dog come home dirty?
We are an all-weather, outdoor excursion company, there is a very high possibility your pup may get dirty. We go to the the mountains, woods, beaches, lakes, logging roads etc. We do our best to not bring all of nature home. If you are adding our services out of A1K9- their facility does have bathing services, inquire with their staff for this additional service. If your pup is completely covered head to paw in mud or sand, we will give them a quick rinse and damp dry...but definitely no guarantee they will be as clean as they were when they were picked up. We do tick checks and a full body scan to check for cuts, scrapes or anything that we would want to know about our own dogs- and apply first aid where needed.
